Privacy Policy

DW Walkers – Privacy Policy

Last Updated: 1 Apr 2025

We, DW Walkers, the creator of this Privacy Policy, are committed to protecting your privacy and safeguarding your personal information. This policy explains how we collect, use, disclose, and manage your data when you use our website https://dwwalkers.com/.

For questions or concerns, contact our Customer Support at support@dwwalkers.com

1. Overview

We respect your online privacy and recognize the importance of protecting your Personally Identifiable Information (PII), including:

Name, email, phone number, IP address.
Billing/shipping address, payment details (credit/debit cards).
Device ID, location, browsing history, transaction records.
Communications with vendors or other users.

We also collect non-personal data (e.g., surveys, analytics) to improve our services.

2. Policy Updates

We may modify this policy without prior notice. Continued use of the site constitutes acceptance. Review this page regularly.

3. Information We Collect

A. Registration Data

To use our services, you may provide:

Name, email, contact number.
Demographic details (e.g., PIN code).
Payment information (processed via secure gateways).

B. Automated Collection

Cookies: Small files stored on your device to personalize your experience. You may disable cookies via browser settings, but some features may not function.
Log Data: IP address, browser type, pages visited, timestamps.

C. Third-Party Data

External links on our site have their own policies; we are not responsible for their practices.
Payment gateways (e.g., Razorpay, PayPal) handle transactions independently—review their policies.

4. How We Use Your Information

Your data helps us:

Process orders, deliver products, and manage accounts.
Improve website functionality and user experience.
Send transactional/promotional communications (opt-out available).
Prevent fraud, comply with legal obligations, or resolve disputes.

5. Data Sharing & Disclosure

We may share your PII only under these circumstances:

Vendors/Service Providers: To fulfill orders (e.g., delivery partners).
Legal Compliance: If required by law (e.g., court orders, fraud investigations).
Business Transfers: In case of mergers/acquisitions (you’ll be notified).
Aggregated Data: Non-identifiable analytics may be shared with advertisers.

6. Your Rights

Access/Update: Edit your profile via account settings.
Deletion: Request removal of PII (note: backups may retain data for legal reasons).
Security: Protect your password; report breaches immediately.